Frequently Asked Questions - DVC Renters
Yes, you can also visit our Facebook page and see reviews which will be here.
No, but you can purchase park tickets through us if you have a reservation through us..
Yes, all reservations moving forward have our No Questions Asked Travel Insurance included. That information can be found here.
Yes, it will work the same as booking a resort directly through Disney. You can go online or use the my disney experience app to go through this process. Please note that the Grand Californian does not offer this service.
We would recommend going to the check-in desk upon arrival though. They will give you a welcome packet and make sure your contact information is correct. Once your room is ready (if not already) you will get an e-mail or text message when it becomes available. At that time they will also give you the room number and area the room is located.
Trash and Towel service is included in all stays of more than four days. If your stay is for less than eight nights, you will receive Trash & Towel service on day four. If your stay is for eight nights or longer, you will receive a full cleaning service on day four, and Trash & Towel service on day eight. After that, the cycle begins again on day twelve. Day one is check-in day. Daily housekeeping can be arranged and paid for at the time of check-in. The following rates are subject to change:
Additional Full Cleaning Rates:
Studio - $30.00 for each day requested
One-Bedroom - $45.00 for each day requested
Two-Bedroom - $60.00 for each day requested
Three-Bedroom - $75.00 for each day requested
Additional Trash & Towel Rates:
Studio - $10.00 for each day requested
One-Bedroom - $15.00 for each day requested
Two-Bedroom - $20.00 for each day requested
Three-Bedroom - $30.00 for each day requested
Of course! Once you have secured a room and receive your reservation number, you can go here and choose your dining plan. Once you have chosen a plan and paid for it, we will contact the DVC Member and have them add it to your reservation.
Yes, it works great! However, to ensure a smooth experience we suggest that all names, ages, and emails that you have given us for your room reservation match what you use in the app/website. If they do not match it could create issues beyond our control. At which point, you would need to contact Disney directly to have sorted out. If you have used MyDisneyExperience before, it should be no different than when you previously used it.
Yes, it is now included with your reservation. You can find information on our travel insurance here.
No, your room has been reserved through Disney Vacation Club and they will only talk to the owner that has booked your room. If you need to make any changes (add/subtract a person, change address, etc.) you will need to e-mail us as soon as possible so we can handle it for you.